Bright! FRONTEO Official Blog

Bright! FRONTEO Official Blog

[Lecture Report] AI Utilization Conference <Opening Remarks> What are your thoughts on holding the conference to introduce the case of the corporate brand change to FRONTEO and the artificial intelligence "KIBIT"?

2016/8/25
Sales Headquarters Sales Support Group
At the FRONTEO launch commemorative event "AI Utilization Conference" held on July 7, we invited user companies to use artificial intelligence "KIBIT" in the four fields of healthcare, business intelligence, marketing, and legal. Was introduced in a 29-minute session.In this article, we will introduce the contents of the session on the day one by one.Before entering each session, the day started with a greeting by Masahiro Morimoto, President and Group CEO of FRONTEO. KIBIT cultivated in the legal fieldTechnology In his opening remarks, Morimoto talked about the history of the development of artificial intelligence "KIBIT" and the reason for the change of company name. "Since our founding, we have been analyzing data in the legal field. Data analysis in the legal field is simply to find evidence. The text that is the evidence written in e-mails and documents is It's very vague and not easy to decide. The reality is that even with various data mining and other techniques, you end up relying on people, so based on the tacit knowledge of professionals. , Developed an artificial intelligence engine "KIBIT" that finds ambiguous evidence. KIBIT is used not only in Japan but also in the United States, South Korea, Taiwan, etc. By learning the implicit knowledge of lawyers and criminal investigators, We have selected sentences that prove that we have relied on professionals to dramatically reduce labor, time, and cost. "

Masahiro Morimoto, President and Group CEO of FRONTEO Inc.

A new brand that accelerates penetration into business “I thought that this kind of tacit knowledge learning could be applied to other fields as well, and we have expanded our business into growth areas such as healthcare, business intelligence, and marketing. We have started a project to predict changes in the patient's health by analyzing the information in electronic charts by utilizing the tacit knowledge of doctors and nurses. In the field of business intelligence, we can do well. Projects are underway to improve customer satisfaction and employee satisfaction by tacit knowledge of salespeople and highly satisfied customers. And in the field of digital marketing, we make use of the tacit knowledge of excellent marketers. , We are working on a project to analyze customer feedback and utilize it in product development and corporate strategy. In this way, we are working on the tacit knowledge of professionals from the big data in which various information is mixed. We are making efforts to solve social issues by letting tacit knowledge learn what is said. Unfortunately, the former company name UBIC has a high degree of recognition in the legal field. There was, but I thought it might be hindering expansion in other areas. For example, when it was featured in the media, it was only introduced as a company using tacit knowledge in the security and litigation fields. There were times when it was not taken up in the fields of healthcare and finance / marketing. Therefore, the new brand "FRONTEO" was developed from a year ago in order to accelerate its penetration in various fields. " Full-scale spread of artificial intelligence is yet to come "The topic of artificial intelligence has come to the forefront of many media outlets. There are various speculations that it may dominate humanity and that humans may lose their jobs. The reality is that it is difficult to know what to do when trying to utilize it. I think that this may hinder the utilization of artificial intelligence technology such as KIBIT. Taking the opportunity of brand announcement, we have decided to hold this AI utilization conference as a place to introduce advanced cases and initiatives. We will solve important social issues and solve people and advanced science. I am convinced that expanding the use of KIBIT is a very important mission in order to give value to the future of KIBIT. Please take this opportunity to deepen your understanding and knowledge of artificial intelligence. " Said. Holding four case sessions to deepen the knowledge of business utilization of artificial intelligence At this conference, we are developing four case sessions from the fields where the utilization of KIBIT has begun.・ Healthcare session: We welcomed Mr. Masatoshi Nakao of NTT Medical Center Tokyo and introduced an example of the use of artificial intelligence that is being jointly promoted to detect signs of a patient's fall or fall from the contents of the inpatient's medical record. ..・ Business Intelligence Session: We welcomed Mr. Hiroyuki Egami of Information Services International-Dentsu, and introduced an example of using artificial intelligence to extract the voices of highly satisfied customers and employees at financial institutions.・ Marketing session: Inviting Mr. Shinya Nakazawa of IDOM (former company name: Gulliver International), Gulliver, a major domestic used car sales company, started offering online customer service "Car Connect" in January 4, and it is being used there. We have taken up an example of efforts to utilize the artificial intelligence "KIBIT".・ Legal session: We invited Kentaro Toda, a lawyer from TMI Associates, to explain the current status of email auditing, which is progressing in more than half of domestic companies, and the utilization of artificial intelligence.All sessions are all cases that have had a great impact.The target was a huge amount of data centered on ambiguous texts in different formats, which was difficult to handle with conventional data mining.This is an example of the artificial intelligence engine "KIBIT" selecting and scoring data that matches tacit knowledge based on a small amount of learning data selected by professionals.The epoch-making application examples of artificial intelligence technology called machine learning and deep learning have been taken up sensationally, but they are steadily put into practical use as a solution to the problems that companies actually have in familiar businesses. I think it was a conference where you can feel that the transformation has begun.Please read the articles of the four case study sessions introduced from this next entry.
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