Bright! FRONTEO Official Blog

Bright! FRONTEO Official Blog

[February 2 held webinar] AI prioritizes key customer feedback! What is the forefront of data utilization cases in VoC analysis?

April 2022, 1
The inquiries we receive from our customers every day are important marketing data for companies to sleep in treasure.
However, while the use of AI and digital is being promoted,
"I'm collecting data, but I don't know how to use it ..."
"I'm proceeding with the analysis, but I haven't achieved the desired effect ..."
We are getting more and more worries.
In this seminar, we will provide useful information for customers with similar concerns to promote DX by introducing examples of how the analysis results of customer feedback are efficiently reflected in their work.
 

 


【Webinar Summary】

◆ Title: AI prioritizes key customer feedback! What is the forefront of data utilization cases in VoC analysis?
◆ Date: July 2022, 2 (Tuesday) 1: 16-00: 16
◆ Recommended for people like this!
Those who feel the following issues
・ I want to accelerate the promotion of DX
・ Although we have customer feedback data, we have not been able to utilize it well.
・ I don't know how to utilize the accumulated data
・ I introduced AI, but it didn't work.
 
 

 
Speakers
 
Toru Omae (FRONTEO Inc. Business Intelligence Business Headquarters)
Experienced in corporate sales at a major IT vendor.In my previous job, I was in charge of customers in the distribution and financial industries.
Joined FRONTEO in 2021 and carried out proposal activities for solving customer's business problems, mainly in the manufacturing industry, at the Business Intelligence Business Headquarters.

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