FRONTEO Inc. Senior Technical Expert Mitsuaki Ishiguro

Customer issues visible from exhibitor booths

Legalweek New York (or LegalTech New York) has been exhibited for the 2008th time in a row since 12 as FRONTEO, but during this visit, I often saw "translation" as an issue for customers. And "voice recognition".As FRONTEO, which provides eDiscovery and document review solutions in four languages, Japanese, Chinese, Korean, and English, we have fully recognized the difficulty and importance of multilingual support from the beginning, but Everlaw Increasingly, companies are recognizing "electronic data recorded in foreign languages ​​(e-mail, chat conversations, etc.)" as "data that may lead to risks (dark data)".The company provides a series of services that voice-recognize telephone conversations and meeting records, convert them into text (transcription), automatically identify the language in which the document is written (language identification), and translate it. I'm starting.Now that the globalization of companies is progressing, it seems that it will be urgent to deal with this issue of voice recognition and translation, but as far as I went around the venue, there are companies other than FRONTEO that claim to support Asian languages. There were few, and the situation was that the first thing was to support European languages.  

The most common solutions for exhibitors were document (contract) management solutions and technologies that promote the rationalization and efficiency of eDiscovery.

I've participated in Legalweek (LegalTech) New York many times, and the trends have changed significantly from year to year.This year's solution trends were primarily document (mainly contract) management solutions and technologies that streamline the eDiscovery work process.In addition, the “Forensic Tool” vendors, which had been on a downward trend, did not exhibit at all.This is an event mainly for law enforcement investigators hosted by HTCIA (High Technology Crime Investigation Association) rather than Legalweek (Legaltech), which is mainly attended by corporate legal departments and law firms (lawyers, paralegals). It seems to be focused.In the field of contract management, there were many solutions that could prepare several document (contract) templates, customize them for each customer, and digitally sign them all online.Since the contents of the contract naturally differ depending on the customer, it is easy to grasp the difference with the template, and it is equipped with a tool that AI reads and advises that "There may be a risk here" It has been done.In Japan, a template of a contract is prepared, and it is often reused while modifying it, but in the United States, it is necessary to include all possible problems in the contract, and there is a template. Since customization at a fine level is required, it is no wonder that functions such as "make it easier to understand the difference from the template and the difference between versions" and "tell me where there is a risk" are useful. .. In the field of eDiscovery, vendors such as DISCO, Everlaw, and Cloudnine, which are often talked about recently, are actively demonstrating and it was a great success. As a matter of course, there is a TAR (Technology Assisted Review) function, but it sells that it has high listability and usability, which are basic functions such as dashboard function and touch panel support, and that process, review, and analysis can be performed on one platform. It is said. I was keenly aware that FRONTEO's in-house developed product, Lit i View, should also improve usability.