2021.09.27 Press release

--To the press -

FRONTEO collaborates with Bank of Yokohama to provide reception record monitoring system utilizing artificial intelligence

Implemented PoC utilizing the Bank of Yokohama's AI model

Masahiro Morimoto, President and CEO
東京 都 港区 港 南 2-12-23
(Code number: 2158 TSE Mothers)

FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, President: Masahiro Morimoto) utilizes artificial intelligence with Bank of Yokohama, Inc. (Headquarters: Yokohama City, Kanagawa Prefecture, President: Yasuyoshi Oya, hereafter: Bank of Yokohama) We will start collaborating on the provision of the reception record monitoring system.



The Bank of Yokohama creates a reception record that describes the content of interviews and conversations between customers and sales staff from the perspective of compliance and customer protection in the business of proposing financial products such as investment trusts and life insurance to customers. ..Regarding these reception records, are the managers 1) sufficient explanations according to their investment experience, 2) are there any statements that are suspected of being inadequate or misunderstood, and 3) content that should be noted. We will check for any comments from various other perspectives.The Bank of Yokohama has introduced a reception record monitoring system using FRONTEO's artificial intelligence "KIBIT" for the purpose of improving the efficiency and sophistication of such operations, and by checking all cases with KIBIT, the check load of officers can be reduced and knowledge can be reduced. -Used to suppress variations in check quality due to differences in experience.


In this collaboration, we aim to utilize the AI ​​model used by the Bank of Yokohama for compliance checks at other companies.Bank of Yokohama will be responsible for providing AI models, and FRONTEO will be responsible for proposing introduction and operation plans and providing services for AI engine KIBIT.This collaboration will start in October 2021.


FRONTEO will continue to develop with the aim of providing better services together with the Bank of Yokohama and other companies that have introduced this system, in order to contribute to the efficiency and sophistication of operations aimed at complying with the compliance of financial institutions. increase.


■ About KIBIT URL: https://www.fronteo.com/products/kibit/

"KIBIT" is an artificial intelligence that analyzes text without relying on keywords, using a unique machine learning algorithm that reproduces the "tacit knowledge" possessed by specialists and business experts.With high natural language processing technology, high-precision analysis can be performed in a short time with a small amount of teacher data, contributing to operational efficiency and sophistication in fields such as fraud investigation, intellectual property strategy, skill transfer, and risk prediction. doing.


■ About Bank of Yokohama URL: https://www.boy.co.jp/

The Bank of Yokohama will be a trusted bank by focusing on Kanagawa and Tokyo, fulfilling its responsibilities as a leader of the regional financial system, and providing the most suitable financial services to each customer as a group. I am aiming.

In order to realize this goal, we will deepen our conventional business by increasing corporate value and provide new financial services that exceed the expectations of our customers without being bound by conventional rules and common sense.


FRONTEO  URL: https://www.fronteo.com/

FRONTEO uses the self-developed AI engine "KIBIT" and "concept encoder" specializing in natural language processing to extract meaningful and important information from a huge amount of text data to support corporate business. A data analysis company. Since its establishment in August 2003, it has been expanding globally to Japan, the United States, South Korea, and Taiwan, with a focus on legal tech businesses such as "e-discovery (electronic discovery)" and "digital forensic investigation" that support international litigation of companies. Has been deployed.Based on the AI ​​technology cultivated in the legal tech business, we expanded the business field to the life science field, business intelligence field, and economic security from 8, and by using AI to "turn text data into knowledge" , Drug discovery support, dementia diagnosis support, financial / personnel / sales support, etc., contributing to solving various corporate issues. Listed on TSE Mothers on June 2014, 2007. January 6, 26 Obtained a first-class medical device manufacturing and sales business license (permit number: 2021B1X13), and notified the managed medical device sales business in April of the same year (notification number: 13 Minato Misei Equipment No. 1).The capital is 10350 thousand yen (as of March 4, 3).


* FRONTEO, KIBIT, and concept encoder are registered trademarks of FRONTEO in Japan.


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Public Relations Officer, FRONTEO Inc.

FAX: 03-5463-6345 Email: pr_contact@fronteo.com


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