FRONTEO strengthens chat audit function of email & chat audit system "Communication Meter"

2021.05.10 Press release

--To the press -

FRONTEO strengthens chat audit function of email & chat audit system "Communication Meter"

Masahiro Morimoto, President and CEO
2-12-23 Konan, Minato-ku, Tokyo
(Code number: 2158 TSE Mothers)

 FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, President: Masahiro Morimoto, hereinafter FRONTEO) has enhanced the chat audit function of the mail & chat audit system "Communication Meter (trademark pending)" "Communication Meter Ver. 2 ”will be announced.



 Communication Meter is an improved version of Email Auditor that enables customizing the chat audit function to be added to the previously provided email audit system "Email Auditor" and realizes various types of communication audits (2021). Announced in January).In this version upgrade, we have strengthened the chat audit function so that it can be used without customization.


 In recent years, chat has become widely used in conjunction with e-mail as a tool that helps companies to streamline and activate communication inside and outside the company.The standardization of remote work in many companies is also a major factor in accelerating the use of chat tools. Since the days when e-mail was a standard communication tool in business, FRONTEO has introduced an audit system that efficiently conducts audits using AI in order to solve the problems of the importance of risk management and the complexity of audit work. We have been providing this service since 2014, but due to the evolution of communication tools and the need for an audit system that is in line with the times, we have released a Communication Meter that supports chat and are working to enhance its functions so that we can quickly respond to user needs. ..


 Nowadays, once a risk case occurs, such as information being taken out by employees or inappropriate sales, the trust of the company is rapidly and greatly damaged not only by the mass media but also by the spread through SNS.While preventing such reputation risk and early detection and early response are important issues for corporate survival, many companies are urgently introducing crisis management and crisis response mechanisms and establishing rules. I will. FRONTEO will continue to support the risk management of these companies through the utilization of its own AI products in order to realize it efficiently and effectively.



Communication meters  URL:

"Communication Meter" is an email & chat audit system equipped with the natural language processing AI engine "KIBIT" developed by FRONTEO. KIBIT uses a unique algorithm to capture similarities and contexts even in different expressions and extract the features of sentences, eliminating excessive extraction due to a large number of keyword settings and omissions due to notational fluctuations, with high accuracy. Message extraction is possible.In addition, KIBIT comprehensively analyzes the text and attachments (text-extractable) as well as the date and time of transmission / reception, the name of the sender / receiver, and the subject, and it is possible to narrow down the messages that need to be investigated from a large number of messages. Therefore, the work of auditors will be significantly reduced, an efficient audit system will be built, and it will contribute to early detection of fraud and prevention of recurrence.



"KIBIT" is artificial intelligence that uses a unique machine learning algorithm that reproduces the "tacit knowledge" possessed by experts and business experts without relying on keywords in text analysis.It has high natural language processing technology and enables highly accurate analysis in a short time with a small amount of teacher data.



FRONTEO uses the in-house developed AI engine "KIBIT" and "concept encoder" specializing in natural language processing to extract meaningful and important information from a huge amount of text data to support corporate business. A data analysis company. Since its establishment in August 2003, it has been expanding globally to Japan, the United States, South Korea, and Taiwan, focusing on legal tech businesses such as "e-discovery (electronic discovery)" and "digital forensic investigation" that support international litigation of companies. Has been deployed.Based on the AI ​​technology cultivated in the legal tech business, we expanded the business field to the life science field, business intelligence field, and OSINT from 8, and created by using AI to "turn text data into knowledge". We contribute to solving various corporate issues such as drug support, dementia diagnosis support, financial, human resources, and sales support. Listed on TSE Mothers on June 2014, 2007. January 6, 26 Obtained a first-class medical device manufacturing and sales license (permit number: 2021B1X13).The capital is 13 thousand yen (as of March 1, 10350).


* FRONTEO, KIBIT, and concept encoder are registered trademarks of FRONTEO in Japan.

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