FRONTEO launches proof-of-concept experiment using artificial intelligence to discover business opportunities from negotiation records between Fincross Digital and banks

2021.03.22 Press release

--To the press -

FRONTEO launches proof-of-concept experiment using artificial intelligence to discover business opportunities from negotiation records between Fincross Digital and banks

FRONTEO's AI solution "Knowledge Probe" discovers opportunities for business succession and M & A proposals

Masahiro Morimoto, President and CEO
2-12-23 Konan, Minato-ku, Tokyo
(Code number: 2158 TSE Mothers)

 FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, President: Masahiro Morimoto, hereafter FRONTEO) and Fincross Digital Co., Ltd. (Headquarters: Chuo-ku, Tokyo, President: Masayuki Ito, hereafter Fincross Digital) , We will start a demonstration experiment using FRONTEO's AI solution "Knowledge Probe" for the purpose of discovering business opportunities from the negotiation records of customers and employees in banks.

The corporate sales department of a bank creates a huge amount of negotiation records every day for the purpose of grasping the interview contents of existing transactions and new transactions and using them for future bank transactions and fund procurement.The current situation is that the burden of time and effort of the person in charge is increasing in order to read all of them and discover opportunities for proposals from the recorded contents.To address these banking issues, FRONTEO and Fincross Digital will use FRONTEO's proprietary AI solution "Knowledge Probe" to start a demonstration experiment to discover business opportunities from negotiation records.


Knowledge Probe is an AI solution equipped with the natural language analysis AI engine "KIBIT", and is good at analyzing communication data generated in various business situations and finding signs of risks and opportunities hidden in the data.In this experiment, Knowledge Probe analyzes negotiation records for a certain period of time and assigns scores according to the high possibility of leading to business succession or M & A.FRONTEO and Fincross Digital believe that Knowledge Probe can avoid lost sales opportunities because it can quickly and efficiently reach deals that are likely to lead to business opportunities by checking details from high-scoring records. I am.We also believe that the Knowledge Probe will help young employees improve their awareness of projects by suggesting signs of projects.The following 6 banks will participate in this demonstration experiment.


Ikeda Senshu Bank

Gunma Bank

San-in Godo Bank

Shikoku Bank

Chiba Kogyo Bank

Tsukuba Bank

(In alphabetical order, titles omitted)


 FRONTEO will provide solutions that do not miss the opportunities buried in the record, and will support banks to solve more customer issues and build strong relationships of trust.


Knowledge Probe  URL:

It is a business data analysis support system that supports the work of busy experts by utilizing artificial intelligence "KIBIT".Artificial intelligence, which has learned the judgment criteria cultivated through the experience of experts, analyzes a huge amount of text data in communication such as daily sales reports, inquiries from customers, and word of mouth.By detecting signs that have not yet become apparent and automatically sorting and extracting the information you want to find, we support smooth information transmission, creation of new business opportunities, and risk avoidance.



"KIBIT" is artificial intelligence that uses a unique machine learning algorithm that reproduces the "tacit knowledge" possessed by experts and business experts without relying on keywords in text analysis.It has high natural language processing technology and enables highly accurate analysis in a short time with a small amount of teacher data.


■ About Fincross Digital URL:

Fincross Digital is a joint venture company established in June 2018 to collaborate in research and development by forming a partnership with seven regional banks in May 5 to promote the digitization of regional banks.Currently, eight banks, The Senshu Ikeda Bank, Kiraboshi Bank, Gunma Bank, San-in Godo Bank, Shikoku Bank, Chiba Kogyo Bank, Tsukuba Bank, and Fukui Bank, are participating as Fincross Partners to promote the digitization of regional banks. I will.



FRONTEO uses the in-house developed AI engine "KIBIT" and "concept encoder" specializing in natural language processing to extract meaningful and important information from a huge amount of text data to support corporate business. A data analysis company. Since its establishment in August 2003, it has been expanding globally to Japan, the United States, South Korea, and Taiwan, focusing on legal tech businesses such as "e-discovery (electronic discovery)" and "digital forensic investigation" that support international litigation of companies. Has been deployed.Based on the AI ​​technology cultivated in the legal tech business, we expanded the business field to the life science field, business intelligence field, and OSINT from 8, and created by using AI to "turn text data into knowledge". We contribute to solving various corporate issues such as drug support, dementia diagnosis support, financial, human resources, and sales support. Listed on TSE Mothers on June 2014, 2007. January 6, 26 Obtained a first-class medical device manufacturing and sales license (permit number: 2021B1X13).The capital is 13 thousand yen (as of March 1, 10350).


* FRONTEO, KIBIT, and concept encoder are registered trademarks of FRONTEO in Japan.

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