2021.01.13 News

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Tokio Marine & Nichido Fire Insurance Co., Ltd.'s KIBIT introduction case was posted.

We asked Tokio Marine & Nichido Fire Insurance Co., Ltd. about the background, effects, and future prospects of introducing customer feedback monitoring using KIBIT.

Introducing AI for customer voice analysis to realize customer-oriented business operations
Extract "what to see" from all data and go to operation to check with human eyes
https://kibit.fronteo.com/case-study/tokiomarine-nichido/

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