FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, Representative Director: Masahiro Morimoto, hereinafter FRONTEO) has started offering the audit solution "KIBIT Communication Meter (trademark pending)" that supports online text communication such as chat. ..

FRONTEO has been providing the email audit system "Email Auditor" since 2014.In recent years, the means of online communication have diversified, and exchanges are actively carried out through various chat tools and bulletin boards.In addition, the rapid shift to remote work due to the epidemic of the new coronavirus also contributed to the expansion of the use of online communication tools.

Although online communication tools are convenient as tools that allow information to be communicated to the other party immediately, the reality is that inappropriate communication is also being carried out as was traditionally exchanged by e-mail.Email monitoring is no longer enough to detect inappropriate communication early, and important information can be overlooked. The target of FRONTEO's audit system is also required to support various online communications, and we have been supporting various chat tools so far.In response to growing needs from customers, we will officially add customization to the chat tool to the service line and start providing a new solution as "KIBIT Communication Meter".

Examples of inappropriate communication
・ Fraud in business conduct
・ Harassment
・ Excessive complaints, burning, etc.
・ Expressions that violate laws and regulations

"KIBIT Communication Meter" is equipped with "KIBIT®", a natural language processing AI engine developed by FRONTEO. "KIBIT®" uses a unique algorithm to capture similarities and contexts even in different expressions and extract the features of sentences, eliminating excessive extraction due to a large number of keyword settings and omissions due to notational fluctuations. It is possible to extract messages with high accuracy.In addition, "KIBIT®" comprehensively analyzes not only the date and time of transmission / reception, the name of the sender / receiver, and the subject, but also the text and attachments (limited to those that can extract text), and it is necessary to investigate from a large number of messages. Since it is possible to narrow down the number of audits, the work of auditors can be significantly reduced and an efficient audit system can be constructed.

KIBIT Communication Meter
https://kibit.fronteo.com/products/communication-meter/

■KIBIT^®about

"KIBIT^®"I want to find a document selected based on" tacit knowledge "such as past examples and the intuition and feelings of experienced people as" teacher data "and learn the characteristics of the document along the judgment axis. It is an AI engine that efficiently extracts documents. "KIBIT^®"" Is characterized by analyzing and sorting a large amount of data in a short time with a lightweight operation even if the amount of teacher data is small.

■ FRONTEOabout　URL: https://www.fronteo.com/

FRONTEO is an in-house developed AI engine "KIBIT" that specializes in natural language processing.^®"And" concept encoder^®Is a data analysis company that supports the business of a company by extracting meaningful and important information from a huge amount of text data using. Since its establishment in August 2003, it has been expanding globally to Japan, the United States, South Korea, and Taiwan, focusing on legal tech businesses such as "e-discovery (electronic evidence disclosure)" and "digital forensic investigation" that support international litigation of companies. Has been deployed.Based on the AI ​​technology cultivated in the legal tech business, we will expand the business field to the life science field and business intelligence field from 8, and use AI to "turn text data into knowledge" to support drug discovery. , Dementia diagnosis support, financial, personnel, sales support, etc., contributing to solving various corporate issues. Listed on TSE Mothers on June 2014, 2007.The capital is 6 thousand yen (as of March 26, 2,568,651).