Japan Research Institute, Limited (Headquarters: Shinagawa-ku, Tokyo, President: Katsunori Tanizaki, hereinafter "Japan Research Institute") and FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, President: Masahiro Morimoto, hereinafter " "FRONTEO") will start providing a personnel organization consulting service (hereinafter referred to as "this service") that utilizes AI (artificial intelligence).By analyzing the employment status and psychological state of employees with AI and supporting various measures such as individual follow-up and revision of the personnel system, employees can respond to diversification of work styles such as job-type employment and telework. We will improve our engagement with the organization.

■ Background

The so-called work style reform-related laws have been enforced sequentially from April 2019, and many companies are working on the introduction of various work styles as one of the important business issues.

For example, telework, which is one of the measures, has been rapidly utilized as a part of measures against the new coronavirus infection.On the other hand, as the opportunities for members to meet each other are reduced, it becomes difficult for the boss to detect changes in the members' emotions and behaviors, resulting in a decrease in member engagement, a decrease in performance, and a delay in discovering mental insufficiency. Is also becoming a concern.Job-type employment is also expanding, but job-type employees are often more aware of their careers, and when communication with their superiors and members is weakened, they are more than membership-type employees. There is concern about reduced engagement.

Under such circumstances, in order to realize diverse work styles that are said to have many merits, it is considered necessary at the same time to take measures to increase engagement so as not to cause the outflow of employees.

■Outline of this service

This service starts by analyzing the employment status and psychological state of employees with the natural language processing AI engine "KIBIT®", and supports various measures such as individual follow-up and revision of the personnel system. , Improves employee engagement with the organization.

 [Analysis and individual follow-up]

At KIBIT, as teacher data, we will utilize the records of human resources who are concerned about a decrease in engagement (hereinafter referred to as "model human resources") from the past employee interview records and learn their characteristics.Based on this teacher data, we analyze the questionnaire responses (themes such as "anxiety about work / working style and sense of challenge") written in free texts continuously submitted by employees, and the degree of similarity with the teacher data. Is calculated with a score from 10,000 points (high similarity) to 0 points (low similarity).

KIBIT scores are generated from free text, which is a more accurate representation of the employee's situation.In most cases, conventional employee satisfaction surveys and employee engagement surveys are methods in which employees themselves enter quantitative evaluations such as XNUMX to XNUMX for each item, but KIBIT scores qualitative comments. By quantifying in the form of a ring and using a unified standard from each perspective, it is possible to obtain more objective quantitative data than the evaluation by the employee's own sense.

In addition, the evaluation of questionnaire responses and interview records, which often varied depending on the skills of managers, has been resolved by KIBIT, and certain characteristics have been achieved in a short amount of time and across departments across the same standard. You can extract the human resources you have.

For employees who are judged to have a high degree of similarity in the KIBIT score, each company can be expected to prevent the situation from worsening, such as retirement, by conducting individual follow-ups through interviews.

Flow from employee situation detection to individual follow-up by questionnaire data analysis

[Human Resources Organization Consulting]

In order to prevent the recurrence of similar events, we will revise the in-house system and implement employee training. Text data such as questionnaire responses used in the analysis by KIBIT will be analyzed again by a consultant of Japan Research Institute, and we will provide personnel organization consulting utilizing the know-how of reform, system design, and measure introduction regarding people and organizations that we have accumulated so far. ..We will support the implementation of appropriate system revisions and various measures from a cross-company perspective, based on the surrounding situation of employees and the background of the decline in engagement, which cannot be known from the results of previous quantitative questionnaires. ..

From individual-level solution to organizational-level solution

Japan Research Institute and FRONTEO provide a wide range of solutions that combine FRONTEO's KIBIT with the human resources consulting know-how that Japan Research Institute has cultivated over many years for personnel organization areas that require further reforms such as work style reforms. We will contribute to solving the issues of human resources organization.

■KIBIT®about

"KIBIT" is artificial intelligence that uses a unique machine learning algorithm that reproduces the "tacit knowledge" possessed by experts and business experts without relying on keywords in text analysis.It has high natural language processing technology and enables highly accurate analysis in a short time with a small amount of teacher data.

■About Japan Research Institute URL: https://www.jri.co.jp/

Japan Research Institute, Limited is a comprehensive information service company with three functions: think tank, consulting, and IT solutions. Based on the basic principle of "co-creation of new customer value," we discover issues, make concrete proposals for problem solving, and support their execution.

Incubation to plan and build strategic information systems based on IT, provide outsourcing services, consulting on management strategies and administrative reforms, disseminate research and analysis of domestic and foreign economies, policy proposals, etc., and create new businesses We are developing a wide range of corporate activities.

■FRONTEOabout　URL: https://www.fronteo.com/

FRONTEO supports corporate business by extracting meaningful and important information from a huge amount of text data using the in-house developed AI engine "KIBIT®" and "concept encoder®" that specialize in natural language processing. It is a data analysis company. Since its establishment in August 2003, it has been expanding globally to Japan, the United States, South Korea, and Taiwan, with a focus on legal tech businesses such as "e-discovery (electronic discovery)" and "digital forensic investigation" that support international litigation of companies. Has been deployed.Based on the AI ​​technology cultivated in the legal tech business, we will expand the business field to the life science field and business intelligence field from 8, and use AI to "turn text data into knowledge" to support drug discovery. , Dementia diagnosis support, financial, personnel, sales support, etc., contributing to solving various corporate issues. Listed on TSE Mothers on June 2014, 2007.The capital is 6 thousand yen (as of March 26, 2,568,651).