AGC Inc. (Headquarters: Tokyo, President: Takuya Shimamura, hereinafter AGC) and FRONTEO Inc. (Headquarters: Tokyo, President: Masahiro Morimoto, hereinafter, FRONTEO) have aggregated their knowledge of glass manufacturing on a computer and used AI. We have jointly developed the AI ​​Q & A system "Takuya KIBIT" that makes it easy to draw out that knowledge. We have started operation mainly at AGC's domestic glass manufacturing bases, and are considering deploying this system to AGC's glass manufacturing bases around the world, including Europe.

AI Q & A system "Takumi KIBIT"

State when using "Takumi KIBIT"

Glass manufacturing is a combination of multiple technologies such as melting, molding, and processing, and its operation requires its own high technological capabilities.While technological capabilities have led to differentiation from other companies, sharing the know-how accumulated by each factory and passing on skills from skilled engineers to young engineers have become major issues.

In 2017, AGC started the "Takumi Project" to solve these problems using AI and IT.Among them, we have developed a new glass manufacturing AI Q & A system "Takumi KIBIT" by utilizing FRONTEO's natural language analysis AI engine KIBIT®.This system makes it possible for engineers in the group to easily draw out the knowledge of glass manufacturing possessed by skilled engineers. The main process of "Takumi KIBIT" is as follows.

XNUMX. Question: Enter the question you want to ask

XNUMX. Learning: KIBIT® learns the characteristics of the question

XNUMX. Evaluation: Scoring by KIBIT®

XNUMX. Answer: Present the answer associated with the question with high similarity to the questioner

For questions that could not be answered automatically, KIBIT® estimates the relevant skilled technician, automatically notifies the skilled technician of the answer request, and collects it, thereby autonomously expanding the database. It has been realized.This system started trials at domestic glass manufacturing bases in 2017, and is used more than 300 times a month, and has steadily achieved results in sharing and passing on skills.

FRONTEO will continue to promote the efficiency and sophistication of operations through AI, develop products that meet the needs of individual companies, and support digitalization in the manufacturing industry, financial institutions, and other fields.

■ About KIBIT®
"KIBIT" is artificial intelligence that uses a unique machine learning algorithm that reproduces the "tacit knowledge" possessed by experts and business experts without relying on keywords in text analysis.It has high natural language processing technology and enables highly accurate analysis in a short time with a small amount of teacher data.

■ FRONTEO Inc.about　  URL: https://www.fronteo.com/

FRONTEO Co., Ltd. is a company that supports information analysis with its uniquely developed natural language analysis AI (artificial intelligence) engine "KIBIT®" and "concept encoder®".Established in August 2003 as a company that supports e-discovery (electronic discovery), which preserves evidence, investigates and analyzes electronic data necessary for international proceedings, and digital forensic investigations, and technologies such as an in-house developed data analysis platform To date, we have supported about 8 international proceedings.In addition, we are applying the unique AI-related technology cultivated in the legal business to areas such as life science and business intelligence, and have achieved results in drug discovery research support, diagnostic support, and work style reform. Listed on TSE Mothers on June 1, 2007.The capital is 6 thousand yen (as of March 26, 2,568,651).