FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, President: Masahiro Morimoto) is the Bank of Yokohama of Concordia Financial Group (President: Yasuyoshi Oya), who talks with the person in charge of the sales office and the customer. KIBIT, which provides FRONTEO's natural language processing AI engine "KIBIT®" as an API, in order to add functions that utilize AI (artificial intelligence) to its own sales reception recording system that centrally manages interview records. – We are pleased to announce the introduction of “Connect”.

The Bank of Yokohama keeps a large amount of sales reception records created every day on the CRM system, and monitors whether the recorded contents are problematic from the viewpoint of compliance.Since the man-hours for monitoring are enormous and it is necessary to check important transactions as soon as possible, checking only by people has problems in terms of man-hours and completeness.For such issues, KIBIT can be used to analyze sales reception records and sort the records in descending order of importance, making it possible to improve work efficiency and completeness.The Bank of Yokohama has used KIBIT for monitoring operations so far, but this time, by introducing KIBIT-Connect, which makes the cooperation between the sales reception recording system and KIBIT seamless, data collection can be performed smoothly on the system. As a result, records can be analyzed and scored, so the operational flow of checking work by monitoring personnel can be further shortened.In addition, the monitoring staff will check the records that exceed the preset threshold on the system with particular emphasis and make decisions on how to respond, thereby improving the comprehensiveness of monitoring and taking appropriate measures at an early stage. Realize what you do.

KIBIT-Connect is also connected to various systems within the Bank of Yokohama, and will be used not only for monitoring sales reception records but also for other operations.

Through the provision of KIBIT – Connect, FRONTEO will create contract development that effectively utilizes KIBIT analysis data in large-scale business systems that meet the business requirements of companies, and create new applications and systems that utilize KIBIT by external development partners. We have made it possible, and we will continue to realize highly effective AI implementation in many business scenes.

■ About KIBIT and KIBIT – Connect
"KIBIT" gives a document selected based on "tacit knowledge" such as past examples and the intuition and feeling of experienced people as "teacher data", and learns the characteristics of the document, along the judgment axis. It is an AI engine that efficiently extracts the documents you want to find. "KIBIT" is characterized by analyzing and sorting a large amount of data in a short time with lightweight operation even if the amount of teacher data is small.
"KIBIT-Connect" provides this KIBIT through API, which enables cooperation with customers' business systems and AI application development by external development partners.Please refer to the following page for details.https://kibit.fronteo.com/products/kibit-connect

■ About FRONTEO URL: https://www.fronteo.com/
FRONTEO Co., Ltd. is a data analysis company that supports information analysis such as big data by using the artificial intelligence engine "KIBIT®" and "concept encoder®" that were originally developed.Established in August 2003 as a company that supports e-discovery (electronic discovery), which preserves, investigates, and analyzes electronic data necessary for international litigation, and digital forensic investigations.A company that makes full use of its in-house developed data analysis platform "Lit i View ®" and "Predictive Coding ®" technology that supports multiple languages ​​in Japan, China, Korea, and the United Kingdom. We provide litigation countermeasure support to.The unique artificial intelligence-related technology cultivated and developed in this legal business learns "tacit knowledge" such as expert experience and intuition, and realizes prediction of future behavior from analysis of human thoughts.We have expanded into areas such as life science and business intelligence, and have achieved results in "work style reform" in addition to FinTech and RegTech. Listed on TSE Mothers on June 8, 2007.The capital is 6 thousand yen (as of March 26, 2,559,206).