INES launches business quality improvement solution utilizing FRONTEO's natural language processing AI "KIBIT®"

Home » corporate » News » 2020 » INES launches business quality improvement solution utilizing FRONTEO's natural language processing AI "KIBIT®"
2020.02.26 Press release

--To the press -

INES launches business quality improvement solution utilizing FRONTEO's natural language processing AI "KIBIT®"

Supporting the efficiency and homogenization of compliance operations of financial institutions

INES Corporation (Headquarters: Chuo-ku, Tokyo, President: Etsuo Mori) and FRONTEO Inc. (Headquarters: Minato-ku, Tokyo, President: Masahiro Morimoto) are FRONTEO's original natural language processing AI. Engine "KIBIT®(Kibit)*1In the sales and provision of "KIBIT", we will further strengthen the collaboration between the two companies and start providing business quality improvement solutions utilizing "KIBIT".

 

At financial institutions, it is necessary to respond in accordance with the Financial Instruments and Exchange Act when dealing with customers, but due to the diversification of financial products handled, the business of the compliance department that checks the correspondence records with customers until the transaction is completed. The load is increasing.If you violate the principle of suitability to provide products that suit your customers, it may affect your management risk, so you need to be careful.

 

Since forming a business alliance with FRONTEO in October last year, INES has been focusing on providing AI solutions that utilize "KIBIT".In order to strengthen our response to the above situation, we will start providing operational quality improvement solutions for financial institutions with the aim of streamlining and homogenizing compliance operations using "KIBIT".

 

■ Image of utilization at financial institutions

◦The person in charge of the compliance department visually checked all the reception records, and used “KIBIT” to collect about 40% of the total amount of reception records suspected of being inappropriate.*The person in charge confirms only the extracted data.

◦In addition to significantly reducing work time, homogenization is achieved by suppressing variations due to the skill level of the person in charge of compliance checks.
* Estimated by INES Corporation

 

■ An example of business quality improvement solution 
Compliance check of reception record in bank counter sales

 

In addition, INES is pleased to announce that FRONTEO's "KIBIT Partner Network"*2By being promoted to a Gold Partner of "KIBIT Partner Network", "KIBIT-Connect"*3Using "KIBIT Connect", it is now possible to develop applications by utilizing the "KIBIT" function via API.As a result, we are now able to add the "KIBIT" function via API to existing systems that handle a lot of text data such as customer CRM, human resources, and audits, and support the improvement of business quality.

 

INES and FRONTEO will continue to support the improvement and efficiency of checking reception records using "KIBIT".

 

*1"KIBIT®(Kibit) "
"KIBIT" is artificial intelligence that uses a unique machine learning algorithm that reproduces the "tacit knowledge" possessed by experts and business experts without relying on keywords in text analysis.It has high natural language processing technology and enables highly accurate analysis in a short time with a small amount of teacher data.

 

*2"KIBIT Partner Network(Kibit Network) "
An independent business sales tie-up program based on the certification system established by FRONTEO to accelerate the introduction and popularization of "KIBIT" in the business domain.Independent businesses that have sales tie-ups under this program are called "partners."We offer three levels of certification, "Gold", "Silver", and "Bronze", according to the expertise and collaboration level of our partner companies.We comprehensively provide the sharing and support of skills and knowledge necessary for solving problems of client companies, such as sales support, holding study sessions, and creating business plans.We also support the development of AI engineers based on KIBIT, the expansion of the solution portfolio in the areas of focus of partner companies, and the growth of the AI ​​business.
Conditions for Gold Partner Certification: In addition to data analysis skills, you have development skills that allow you to understand the specifications of "KIBIT-Connect" and implement them by utilizing their characteristics.

 

*3"KIBIT-Connect(Kibit About "Connect)"
The AI ​​engine "KIBIT" will be provided through APIs, enabling cooperation with customers' business systems and AI application development by external development partners.Please refer to the following page for details.https://kibit.fronteo.com/products/kibit-connect/

 

INES Corporation about
INES Corporation was founded in 1964 as Kyoei Calculation Center Co., Ltd., independent of the machine calculation division of Kyoei Life Insurance Co., Ltd. (currently Gibraltar Life Insurance Co., Ltd.).Since then, we have consistently been involved in the development and services of information systems related to the core business of general companies and local governments.We provide consistent and comprehensive services from IT consulting to planning and development of information systems and networks, system monitoring after operation, operation services, maintenance and maintenance so that customers can use information systems with peace of mind. .. URL: URL:https://www.ines.co.jp/

 

Ltd.FRONTEO about
FRONTEO Inc. has developed its own artificial intelligence engine "KIBIT".®(Kibit) ”and“ concept encoder®(Concept encoder) ”is a data analysis company that supports information analysis such as big data.Established in August 2003 as a company that supports e-discovery (electronic discovery), which preserves, investigates, and analyzes electronic data necessary for international litigation, and digital forensic investigations.In-house developed data analysis platform "Lit i View"®(Lit Eye View) ”,“ Predictive Coding Predictive Coding®(Predictive Coding) ”technology is used to provide legal proceedings support to companies.The unique artificial intelligence-related technology cultivated and developed in this legal business learns "tacit knowledge" such as expert experience and intuition, and realizes prediction of future behavior from analysis of human thoughts.We have expanded into areas such as life science and business intelligence, and have achieved results in "work style reform" in addition to FinTech and RegTech. Listed on TSE Mothers on June 2007, 6.The capital is 26 thousand yen (as of March 2,559,206, 2019).URL: https://www.fronteo.com/

 

[Inquiries from the press]

FRONTEO Inc. Public Relations Takahashi, Kawamoto 

TEL: 03-5463-6380 E-mail: pr_contact@fronteo.com